brandwatch masterclass: when good is best, and simple is useful
DESCRIPTION
NY Masterclass Session, May 8TRANSCRIPT
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Contents
© 2014 Brandwatch | www.brandwatch.com
We don’t always (never) have as much time as we’d like for analysis; what then?
• The one-word query
• The quick topic analysis
• The project-level rule
• The simple dashboard
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The “one word” query
© 2014 Brandwatch | www.brandwatch.com
336,624 mentions
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The “one word” query
© 2014 Brandwatch | www.brandwatch.com
“coca cola” 120,980
coke217,471
cocacola
10,550
"coca cola" NOT coke108,953
coke NOT "coca cola”205,444
cocacola NOT (coke OR "coca cola")
8,131
((coke NEAR/20 (blow OR yak OR cocaine)) OR raw:(_coke OR coke_ OR _Coke OR Coke_ OR _COKE OR COKE_) OR author:(a*_coke OR b*_coke OR c*_coke OR d*_coke OR e*_coke OR f*_coke OR g*_coke OR h*_coke OR i*_coke OR j*_coke OR k*_coke OR l*_coke OR m*_coke OR n*_coke OR o*_coke OR p*_coke OR q*_coke OR r*_coke OR s*_coke OR t*_coke OR u*_coke OR v*_coke OR w*_coke OR x*_coke OR y*_coke OR z*_coke OR _coke* OR coke_*) OR ((use OR do OR has OR have OR got) NEAR/0f coke))
7,377 mentions
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The “one word” query
© 2014 Brandwatch | www.brandwatch.com
326,424 mentions
10,200 fewer mentions (~3% fewer mentions)
15 minutes to write prior query
15 seconds to write above query
Use whenever time is scarce
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The quick topic analysis
© 2014 Brandwatch | www.brandwatch.com
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The quick topic analysis
© 2014 Brandwatch | www.brandwatch.com
New one-word query: “heartbleed”
Default dashboard – set to last 14 days
The topic cloud:
• “View on Graph”
• “Zoom Into”
• “View on Graph”
• Screen capture
• + Add tag(s)
Use for discovery, or for whenever time is scarce
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The project-level rule
© 2014 Brandwatch | www.brandwatch.com
Proximity to the brand generally makes rules better – for example “safety”, relating to the Honda Accord:
Honda Query:
(hondaaccord OR hondaccord OR (accord NEAR/10 (car OR toyota OR ford OR honda OR chevrolet OR chevy OR "mercedes benz" OR mercedes OR benz OR bmw OR volvo OR cadillac OR lexus OR tesla OR "smart car" OR acura OR audi OR subaru OR nissan OR gmc OR dodge OR buick OR hyundai OR volkswagen OR lincoln OR kia OR mazda OR mitsubishi OR infiniti OR scion OR "mini cooper" OR vw OR subcompact OR "sub compact" OR compact OR sedan OR hatchback OR "hatch back" OR suv OR van OR truck OR "station wagon")))
Safety Rule:
(safe* NEAR/10 (hondaaccord* OR accord OR accords))
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The project-level rule
© 2014 Brandwatch | www.brandwatch.com
Dealers
Efficiency
Maintenance
Safety
Value
= 80 rules
Acura TSX
Audi A4
Buick LaCrosse
Cadillac ATS
Chevrolet Malibu
Chrysler 200
Honda Accord
Hyundai Sonata
Kia Optima
Lexus ES
Mazda6
Mitsubishi Lancer
Nissan Altima
Subaru Legacy
Toyota Avalon
Volkswagen Passat
X
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The project-level rule
© 2014 Brandwatch | www.brandwatch.com
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The project-level rule
© 2014 Brandwatch | www.brandwatch.com
Use project-level rules when looking for brand association with certain topics – great for alerts on change in trends & general listening.
Use query-specific rules when looking for the brand as the subject of discussion – great for research & measurement.
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The simple dashboard
© 2014 Brandwatch | www.brandwatch.com
Start with default and delete
Maximum 2 components per tab
Duplicate!
Copy!
Use for testing dashboard templates, use whenever time is scarce