ipsos mori captains of industry survey 2012: business culture and regulation

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C fid ti l Survey of Britain’s Captains of Industry 2012 December 2012

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More than half of Britain’s Captains of Industry (57%) think that the level of regulation affecting business in the UK overall has been increasing in the last 12 months according to the Ipsos MORI Captains of Industry survey 2012. A majority of Captains (91%) agree that politicians in this country have a poor understanding of business, and also that public culture in Britain is biased against business (70%).

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Page 1: Ipsos MORI Captains of Industry Survey 2012: Business Culture and Regulation

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Version 1 | Public (DELETE CLASSIFICATION) Version 1 | Internal Use Only Version 1 | Confidential Version 1 | Strictly C fid ti l

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Survey of Britain’s Captains of Industry 2012

December 2012

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Economy and Politics

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31%

57%

12%

Improve Stay the same Get worse

C1. Do you think that the general economic condition of the country will improve, stay the same or get worse over the next 12 months?

0

10

20

30

40

50

60

70

80

90

100

Year

Improve 31%

Get worse 12%

General election

General election

General election

Only 12% think the economic condition of the country will get worse compared to 56% last year

General election

Base: British Captains of Industry (103) interviewed Sept-Dec 2012

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C4. What do you see as the most important issues facing Britain today?

Nearly a quarter see the government deficit as the most important issue facing Britain today

12%

12%

20%

22%

23%

Financial crisis/instability

Consumer confidence

The Eurozone

Lack of economic growth

Government deficit/debt

Top mentions

Base: British Captains of Industry (103) interviewed Sept-Dec 2012

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C3. To what extent do you agree with the following statements?

A clear majority agree that this Government’s policies will improve the state of the British economy

Base: British Captains of Industry (103) interviewed Sept-Dec 2012

16%

20%

63%

51%

14%

9%

8%

17% 1% 1%

In the long term, this government's policies will improve the state of the British economy

The UK is facing a prolonged period of stagnation

Strongly agree Tend to agree Neither agree nor disagree Tend to disagree Strongly disagree No opinion

2012

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C3. To what extent do you agree with the following statements? In the long term, this government's policies will improve the state of the British economy

Trend data - In the long term, this Government's policies will improve the state of the British economy

Base: British Captains of Industry (103) interviewed Sept-Dec 2012

0

10

20

30

40

50

60

70

80

90

100

Agree 79%

Disagree 8%

General election

General election

Year

General election

General election

16%

63%

14%

8%

Strongly agree Tend to agree Neither agree nor disagree Tend to disagree Strongly disagree

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C42. In the current climate, which of the following countries do you believe offers the best environment for business?

C43. Which of the following countries do you believe are the most attractive for investment?

The USA is seen to have the best environment for business with China perceived as the most attractive for investment

45%

14%

7%

6%

4%

4%

3%

2%

2%

2%

1%

17%

8%

17%

2%

2%

10%

2%

3%

3%

23%

3%

USA

UK

Brazil

Australia

Canada

India

Middle East (net)

Mexico

Germany

China

Africa (net)

Best environment Most attractive

Base: British Captains of Industry (103) interviewed Sept-Dec 2012

Top mentions

28%

15%

9%

14%

5%

3%

0%

6%

16%

14%

10%

25%

8%

2%

10%

0%

4%

21%

USA

UK

Brazil

Australia

Canada

India

Middle East (net)

Mexico

Germany

China

Africa (net)

Best environment Most attractive

2012 2011

Base: British Captains of Industry (100), interviewed Sep-Dec 2011

N/A

N/A

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C44a In which one or two of the following sectors do you see the greatest potential for growth in the UK over the next 12 months? C44b In which one or two of the following sectors do you see the least potential for growth in the UK over the next 12 months?

The technology sector is seen as having the greatest potential for growth with the financial sector having the least

64%

36%

26%

19%

18%

9%

7%

6%

1%

1%

14%

32%

16%

41%

23%

28%

21%

1%

Technology/media/telecoms

Construction

Services/retailing

Manufacturing

Financial/banking/insurance

Utilities

Mining/minerals/natural resources

Transport/distribution

Other

Greatest Least

Base: British Captains of Industry (103) interviewed Sept-Dec 2012

52%

19%

19%

24%

20%

12%

11%

6%

0%

3%

16%

33%

22%

33%

11%

29%

13%

6%

Technology/media/telecoms

Construction

Services/retailing

Manufacturing

Financial/banking/insurance

Utilities

Mining/minerals/natural resources

Transport/distribution

Other

Greatest Least

Base: British Captains of Industry (100), interviewed Sep-Dec 2011

2012 2011

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C78. Using a scale from 1 to 5 where 1 means it is not at all important and 5 means it is extremely important, please say how important each of the following factors are when you judge a company or organisation?

Three-quarters say acting with honesty and integrity is extremely important when judging a company or organisation

75%

51%

50%

35%

18%

12%

11%

20%

47%

45%

56%

47%

54%

50%

3%

1%

4%

8%

30%

31%

33%

3%

1%

6%

1%

1%

2%

1%

1%

1%

1%

1%

1%

Acts with honesty and integrity

Quality of products or services

Quality of management

Quality of employees

Financial performance

Innovative and forward thinking

Communications with people like you

5 extremely important 4 3 2 1 not at all important No opinion Base: British Captains of Industry (103) interviewed Sept-Dec 2012

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C8. What is your best estimate of when the UK economy will begin to grow in a significant way again?

Two-thirds estimate it will be two years or more before the UK economy grows significantly

1%

2%

4%

16%

48%

20%

6%

4%

It's growing

Up to 6 months

7 months up to 12 months

More than 1 year up to 2 years

More than 2 years up to 4 years

More than 4 years

Not stated

Don’t know

More than 2 years (sub total) = 68%

Base: British Captains of Industry (103) interviewed Sept-Dec 2012.

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C26. Who do you think is the most impressive business person in Britain at the moment? Who else? (*asked as industrialist up to 1999, as business leader in 2000)

Most Impressive Business Person

0

10

20

30

40

50

60

70

80

'81 '83 '85 '86 '87 '88 '89 '90 '91 '92 '93 '94 '95 '96 '97 '98 '99 2000 '01 '02 '03 '04 '05 '06 '07 '08 '09 10 11 12

Sir Richard Branson

Base: British Captains of Industry, 1981-2012

Lord Weinstock

Sir John Harvey-Jones

Lord Weinstock

Lord Hanson

Lord Hanson

Sir David Simon

Richard Branson

Sir Colin Marshall

Sir Richard Sykes

Lord Browne

Sir Terry Leahy

Lord Browne

Sir Terry Leahy

Sir John Rose

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The Olympics

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C45. What effect do you think the Olympic Games has had on your business?

The majority feel the Olympics had no effect on their business

3%

1%

0%

13%

59%

18%

6%

Don’t know/No opinion

Too early to tell

It has been very detrimental

It has been fairly detrimental

It has had no effect

It has been fairly beneficial

It has been very beneficial

2/3 of Captains

thought the Olympics

would have no effect in

2011

Top mentions

Base: British Captains of Industry (103) interviewed Sept-Dec 2012

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C45A. In what way/s was it beneficial?

One-third feel that the Olympics has helped to increase company revenue

36%

28%

24%

20%

20%

Increased company revenue

Increased morale in the UK

Increased demand/consumer spending

Raised the profile of the company

Raised the profile of London/UK

Top mentions

Base: British Captains of Industry interviewed Sept-Dec 2012, All those who said the Olympics had a beneficial effect (25)

In 2011 over half (52%) thought that

an increase in demand/consumer spending would be

the main benefit

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C45C. To what extent do you agree or disagree with each of the following statements?

9 in 10 agree the London 2012 Games has increased Britain’s standing in the world

17%

59%

34%

32%

34%

3%

11%

1%

5%

5%

The London 2012 Games has had a positive impact on business in the UK as

a whole

The London 2012 Games has increased Britain’s standing in the world

Strongly agree Tend to agree Neither agree nor disagree Tend to disagree Strongly disagree No opinion

Base: British Captains of Industry (103) interviewed Sept-Dec 2012

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Captains and Technology

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C63a .Which of the following do you do or use in a corporate capacity?

8 in 10 Captains use Apple products in a corporate capacity (rising from 66% in 2011). Also, tablet usage increases

83% (66%)

80% (52%)

77% (70%)

40% (36%)

21% (18%)

22% (21%)

17% (16%)

2012 2012 2011 2011

Base: British Captains of Industry (103) interviewed Sept-Dec 2012 (100) interviewed Sept-Dec 2011

None 5% (8%)

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C63b .Which of the following do you do or use in a personal capacity?

9 in 10 Captains use Apple products in a personal capacity too

89% (82%)

79% (64%)

74% (75%)

33% (28%)

10% (6%)

8% (4%)

20% (10%)

2012 2012 2011 2011

Base: British Captains of Industry (103) interviewed Sept-Dec 2012 (100) interviewed Sept-Dec 2011

None 4% (7%)

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C60. To what extent do you agree or disagree with each of the following statements?

Three-quarters agree that their company intends to increase use of social media or digital communications

27%

36%

28%

39%

15%

10%

13%

6%

13%

4%

5%

6%

Applications on smartphones and tablets offer considerable potential for new revenue streams for my business

My company intends to increase the use of social media or digital communications at the expense of more traditional

channels

Strongly agree Tend to agree Neither agree nor disagree Tend to disagree Strongly disagree No opinion Base: British Captains of Industry (103) interviewed Sept-Dec 2012

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Captains and Regulation

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C90. Do you feel that the level of regulation affecting business in the UK overall has been increasing or decreasing over the last 12 months or has there been no change?

More than half think that the level of regulation has been increasing (little change to 2011)

57%

4%

39%

Increase Decrease No change

55% (2011)

9% (2011)

36% (2011)

Base: British Captains of Industry (103), interviewed Sep-Dec 2012 (100) interviewed Sept-Dec 2011

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C3. To what extent do you agree or disagree with each of the following statements?

Over half (56%) strongly disagree that regulation of financial services should be determined in Europe

35%

2%

48%

8%

7%

3%

10%

31%

1%

56%

The level of regulation on UK businesses is harming the UK

economy

Regulation of the financial services sector should be determined at European rather than a UK level

Strongly agree Tend to agree Neither agree nor disagree

Tend to disagree Strongly disagree Base: British Captains of Industry (103) interviewed Sep-Dec 2012, (100) interviewed Sept – Dec 2011, (102) interviewed Sept-Dec 2010

Net percentage points:

2012 +72pp 2011 +85pp 2010 +82pp

Net = % Agree -% Disagree

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C6A1. How, specifically, would you like to see the level of regulation on UK businesses reduced in the UK?

Simplifying employment legislation and bureaucracy/red tape are the key areas where Captains would like to see a reduction in regulation

8%

8%

8%

9%

11%

21%

26%

Simplify SME regulation

Simplify Health & Safety regulation

Simplify regulatory system as a whole

Simplify the planning process/ planning regulation

Simplify/reduce financial sector regulation

Reduce bureaucracy/red tape

Simplify/flexibility in employment legislation

Base: British Captains of Industry, interviewed Sep-Dec 2012, All who agreed that regulation on UK businesses is harming the economy (85)

Top Mentions

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Captains and the political climate

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C3. To what extent do you agree or disagree with each of the following statements?

Majority of Captains agree that politicians have a poor understanding of business

44%

21%

48%

49%

3%

10% 16%

0%

2%

In general, politicians in this country have a poor understanding of business

Public culture in Britain is biased against business

Strongly agree Tend to agree Neither agree nor disagree Tend to disagree Strongly disagree No opinion Base: British Captains of Industry (103) interviewed Sept-Dec 2012

3%

3% 3%

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C9B. How much of an impact will public sector cuts have on your business over the next 12 months?

Only a minority think that cuts will have much impact on their business

8%

8%

55%

29%

A great deal A fair amount Just a little None at all

Base: British Captains of Industry (103), interviewed Sep-Dec 2012

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Captains and CSR

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SQ5. To what extent do you agree, disagree or neither agree nor disagree with the following statements? And is that strongly dis/agree or tend to dis/agree?

Over three-quarters say their company is incorporating sustainability into the development of new products / services and business strategy

40%

42%

38%

35%

11%

12%

5%

6%

1% 6%

6%

My company is incorporating sustainability into its business strategy

My company is incorporating sustainability into the development of new products and services

Strongly agree Tend to agree Neither agree nor disagree Tend to disagree Strongly disagree Don't know/no opinion

Base: British Captains of Industry (103) interviewed Sept-Dec 2012

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Captains and Brand GB

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C79. In a recent Ipsos MORI survey of British adults, only 4% selected British business as something that made them proud to be British. What do you think this result suggests about popular attitudes to business in this country?

Lack of understanding about business and bias in the media are the top reasons for the public’s lack of association between British business and pride in Britain

Base: British Captains of Industry (103) interviewed Sept-Dec 2012

12%

17%

18%

26%

34%

Impact of banking crisis

Government/politicians attitude

Reflection of anti business/culture lacks entrepreneurship

Bias in media

Lack of understanding about role of business among general public

Top Mentions