grayreports - gray associates january grayreports - demand trends in...external (or ppl) inquiries...
TRANSCRIPT
GRAYREPORTS Demand for Higher Education Programs
www.GrayAssociates.com
Results through January 2017
617.366.2838 www.GrayAssociates.com 2
GRAY For more information please contact Gray Associates. Email: [email protected]
Who Is Gray?
Program and Market Evaluation Data
Employment
Placement Rates
Student Inquiries
Demographics
Job Postings
Programs Price Projects Place § Program portfolio
strategy § Program profiles § Program development
§ City targeting § Location selection § Campus consolidation
§ Price elasticity § Price positioning § Price optimization
§ Business strategy § Strategy implementation § Acquisition analysis § Complex analytics
Advanced Analytics Predictive Models
Geo-Analytics
Clients: Higher Education Institutions and Stakeholders
Competition
Gray’s Program Evaluation System is available as a SaaS solution.
Enhanced Crosswalks
617.366.2838 www.GrayAssociates.com 3
GRAY For more information please contact Gray Associates. Email: [email protected]
Agenda
1. Demand Trends: Inquiries, Conversions, and Google Searches
1. National
2. Online and On-Campus
3. Degree and Channel
4. City and Program
2. Job Postings
3. New Data Services
4. Summary
617.366.2838 www.GrayAssociates.com 4
GRAY For more information please contact Gray Associates. Email: [email protected]
Overall Student Inquiries (All Sources)
We will share data from 2015, 2016 and 2017. § GrayReports covers January 2012 through the present. § We add between 600,000 and one million qualified inquiries to the dataset each month. Introduce how to read
chart: years and colors
Report Monthly to account for seasonality
0
100,000
200,000
300,000
400,000
500,000
600,000
700,000
800,000
900,000
1,000,000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
National Inquiries All Programs and Award Levels
2015 2016 2017
617.366.2838 www.GrayAssociates.com 5
GRAY For more information please contact Gray Associates. Email: [email protected]
0
100,000
200,000
300,000
400,000
500,000
600,000
700,000
800,000
900,000
1,000,000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
National Inquiries All Programs and Award Levels
2015 2016 2017
Overall Student Inquiries (All Sources)
In 2016, inquiries fell by an average of 9% year-over-year.
• Big declines were earlier in the year.
• August and September were closer to last year’s results. -9%
617.366.2838 www.GrayAssociates.com 6
GRAY For more information please contact Gray Associates. Email: [email protected]
0
100,000
200,000
300,000
400,000
500,000
600,000
700,000
800,000
900,000
1,000,000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
National Inquiries All Programs and Award Levels
2015 2016 2017
Overall Student Inquiries (All Sources)
In January, inquiry volumes dropped 11%.
5% is a little worse than last month’s 1% decline, but better than this year’s average 8% decline. -11%
YoY
617.366.2838 www.GrayAssociates.com 7
GRAY For more information please contact Gray Associates. Email: [email protected]
External Inquiries: Overall Results
External (or PPL) inquiries for higher education dropped an average of 15% in 2016. § The decline continued in January 2017, which dropped 16% year-over-year.
0
100,000
200,000
300,000
400,000
500,000
600,000
700,000
800,000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
National External Inquiries All Programs and Award Levels 2015 2016 2017
Define External Inquiries: Inquiries from a third-party site that generates inquiries for higher education.
-16% YoY
617.366.2838 www.GrayAssociates.com 8
GRAY For more information please contact Gray Associates. Email: [email protected]
Branded Inquiries
For the second consecutive month, Branded inquiries fell, but only 2%. § In 2016, the average monthly growth rate for Branded inquiries was 6%. § But, Branded inquiries shrank 1% in December and 2% in January.
0
50,000
100,000
150,000
200,000
250,000
300,000
350,000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
National Branded Inquiries All Programs and Award Levels 2015 2016 2017
-2% YoY
Define Branded Inquiries: Inquiries for a particular school’s brand name
There is an critical implication: if Branded inquiries become more prevalent, awareness and preference for your brand will increase in importance.
But, most institutions do not have the budget to support brand marketing. This trend may favor
1. bigger schools with stronger brands, and more ability to fund brand marketing and football teams.
2. Schools with well-defined niches in which they are well-known and well-regarded.
617.366.2838 www.GrayAssociates.com 9
GRAY For more information please contact Gray Associates. Email: [email protected]
80
85
90
95
100
105
110
115
120
125
Q1 2014 Q2 2014 Q3 2014 Q4 2014 Q1 2015 Q2 2015 Q3 2015 Q4 2015 Q1 2016 Q2 2016 Q3 2016 Q4 2016
Overall Inquiry Conversion Rates: Trends (Indexed to Q1 2014)
Inquiry to Application: Overall Conversion Rates
In 2016, conversion rates seemed to be stabilizing, close to 2014 levels. § Q3 2016 was 9% above the Q1 2014 level last month and has now increased to 12% above. § Q4 2016 still has several months to mature, but is currently 2% above the Q1 2014 level.
1. Applications are counted in the month in which the inquiry is received (i.e., an inquiry that is received in January and converts in March is counted as a January inquiry). Typically, the application rate will rise for three months or more after the month in which the inquiries were received.
2. Total includes unknown source type.
+2%
617.366.2838 www.GrayAssociates.com 10
GRAY For more information please contact Gray Associates. Email: [email protected]
Overall Student Inquiry Conversions (All Sources)
For October inquiries, total conversions fell 18% year-over-year. § It now takes six months for conversions to fully mature. § However, 18% is too wide a gap to catch last year’s levels.
1. Applications are counted in the month in which the inquiry was received (i.e., an inquiry that is received in January and converts in March will be counted as a January inquiry). Typically, the application rate will rise for at least three months after the month in which the inquiries were received.
Immature Months1
0 5,000
10,000 15,000 20,000 25,000 30,000 35,000 40,000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Total Inquiry Conversions All Programs and Award Levels
2015 2016 2017
Explain Conversion Timing: Conversions are counted in the month in which the original inquiry is received. If a June inquiry converts I August, it is counted as a June Conversion.
Typically, inquires take 13 months to mature (or reach their maximum conversion rate.
More recently, conversions are taking longer, sometimes 5-6 months after the inquiry.
-18% YoY
617.366.2838 www.GrayAssociates.com 11
GRAY For more information please contact Gray Associates. Email: [email protected]
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2015 $43.10 $43.50 $43.70 $43.61 $43.80 $43.63 $45.07 $44.75 $45.24 $44.92 $44.67 $44.75 2016 $45.11 $45.91 $44.79 $44.85 $42.47 $44.97 $44.39 $44.53 $45.13 $44.77 $44.89 $45.55 2017 $45.52 $- $- $- $- $- $- $- $- $- $- $-
$30 $32 $34 $36 $38 $40 $42 $44 $46 $48
Average Price per Inquiry for PPI All Programs and Award Levels
Average Price for Pay-per-Inquiry
To start off 2017, the average price of an External inquiry is over $45. § The past two months are now the second and third highest average prices in the past three years.
Note: PPI means “Pay per Inquiry.” Inquiry price is the average price per inquiry from PPI.
+0.9%
617.366.2838 www.GrayAssociates.com 12
GRAY For more information please contact Gray Associates. Email: [email protected]
Agenda
1. Demand Trends: Inquiries, Conversions, and Google Searches
1. National
2. Online and On-Campus
3. Degree and Channel
4. City and Program
2. Job Postings
3. New Data Services
4. Summary
617.366.2838 www.GrayAssociates.com 13
GRAY For more information please contact Gray Associates. Email: [email protected]
0
50,000
100,000
150,000
200,000
250,000
300,000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Inquiries
Inquiries for Online Programs All Programs and Award Levels 2015 2016 2017
Inquiries for Online Programs Education Industry Inquiries: YOY Percent Change Year-over-year, inquiries for online programs were flat in 2016.
+0.5%
617.366.2838 www.GrayAssociates.com 14
GRAY For more information please contact Gray Associates. Email: [email protected]
0
50,000
100,000
150,000
200,000
250,000
300,000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Inquiries
Inquiries for Online Programs All Programs and Award Levels
2015 2016 2017
Inquiries for Online Programs Education Industry Inquiries: YOY Percent Change Inquiries for online programs grew 4% in January. § Online inquiries have now increased in six of the last seven months.
+4% YoY
617.366.2838 www.GrayAssociates.com 15
GRAY For more information please contact Gray Associates. Email: [email protected]
Student Inquiry Conversions for Online Programs
Conversions for online higher education programs increased 6% in October. § This is the third consecutive increase in conversions. § November, December, and January have already passed last year’s levels.
0
2,000
4,000
6,000
8,000
10,000
12,000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Inquiry Conversions for Online Programs All Programs and Award Levels
2015 2016 2017
1. Conversions are counted in the month in which the inquiry was received (i.e., an inquiry that is received in January and converts in March will be counted as a January conversion). Typically, conversion rates will rise for at least three months after the inquiries were received.
+6% YoY
Immature Months1
617.366.2838 www.GrayAssociates.com 16
GRAY For more information please contact Gray Associates. Email: [email protected]
Inquiries for On-Campus Programs
The decline in inquiries for on-campus academic programs in higher education continues.
§ 2016 fell short of year-ago levels by an average of 15%. § In January of 2017, inquiries for on-campus higher-education programs dropped 14% year-over-year.
2012
0 50,000
100,000 150,000 200,000 250,000 300,000 350,000 400,000 450,000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Inquiries
Inquiries for On-Campus Programs All Programs and Award Levels
2015 2016 2017
-14% YoY 1. Conversions are counted in the month in which the inquiry was received (i.e., an inquiry that is received in January and converts in March will be counted as a January
conversion). Typically, conversion rates will rise for at least three months after the inquiries were received.
617.366.2838 www.GrayAssociates.com 17
GRAY For more information please contact Gray Associates. Email: [email protected]
Student Inquiry Conversions for On-Campus Programs
Conversions for on-campus programs fell 21% year-over-year in October. § September gained another 3% over last year. § The three immature months have a lot of ground to make up.
0 2,000 4,000 6,000 8,000
10,000 12,000 14,000 16,000 18,000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Inquiry Conversions for On-Campus Programs All Programs and Award Levels
2015 2016 2017
-21% YOY 1. Conversions are counted in the month in which the inquiry was received (i.e., an inquiry that is received in January and converts in March will be counted as a January
conversion). Typically, conversion rates will rise for at least three months after the inquiries were received.
Immature Months1
617.366.2838 www.GrayAssociates.com 18
GRAY For more information please contact Gray Associates. Email: [email protected]
Agenda
1. Demand Trends: Inquiries, Conversions, and Google Searches
1. National
2. Online and On-Campus
3. Degree and Channel
4. City and Program
2. Job Postings
3. New Data Services
4. Summary
617.366.2838 www.GrayAssociates.com 19
GRAY For more information please contact Gray Associates. Email: [email protected]
Inquiry Volumes by Degree – Trailing Three Months
Post-Master’s certificates continued to be the fastest-growing degree. § Associate’s degrees also increased over the past quarter (1%). § All other degrees decreased, but to our surprise, lower-level degrees continue to outperform the other
advanced degrees.
-20%
-15%
-9%
-6%
1%
105%
-40% -20% 0% 20% 40% 60% 80% 100% 120%
Master's degree
Bachelor's degree
Doctoral degree
Undergraduate certificate
Associate's degree
Post-master's certificate
Quarterly Change in Inquiries 2016/2015 (November through January)
617.366.2838 www.GrayAssociates.com 20
GRAY For more information please contact Gray Associates. Email: [email protected]
Inquiry Volumes by Channel – Trailing Three Months
Once again, Affiliate – PPC was the fastest-growing channel for student inquiries. § Six different Branded inquiry channels grew in the most recent quarter.
-61% -44%
-35% -33%
-16% -12%
-5% -1%
1% 1%
13% 34% 40%
64% 397%
-100% 0% 100% 200% 300% 400% 500%
PPC - Inbound Call: Branded Interactive: Branded PPL: External Display: Branded Email: Branded Referral: Branded Affiliate: External Website: Branded Social Media: Branded PPC: Branded All Other Internal: Branded Inbound Phone: Branded Organic: Branded Offline Media: Branded Affiliate - PPC: External
Quarterly Change in Inquiries by Channel All Programs and Award Levels
(November through January YoY) Branded External
617.366.2838 www.GrayAssociates.com 21
GRAY For more information please contact Gray Associates. Email: [email protected]
Agenda
1. Demand Trends: Inquiries, Conversions, and Google Searches
1. National
2. Online and On-Campus
3. Degree and Channel
4. City and Program
2. Job Postings
3. New Data Services
4. Summary
617.366.2838 www.GrayAssociates.com 22
GRAY For more information please contact Gray Associates. Email: [email protected]
The Big 5 Programs: December Growth
Inquiries for the Big Five shrank again. § Registered Nursing performed the best, but dropped 9%. § Medical Assisting was not far behind, decreasing 10%. § Criminal Justice/Police Science was down 22%. § The two business programs continued to drop the most, both down about 40%.
-9% -10%
-22%
-40% -41% -45%
-40%
-35%
-30%
-25%
-20%
-15%
-10%
-5%
0%
Registered Nursing Medical Assistant Criminal Justice Business Admin: Bachelor's +
Business Admin: Associate's -
Five Largest Programs Since January 2012 Year-over-Year Change in January Inquiries
2017 YoY % Change
617.366.2838 www.GrayAssociates.com 23
GRAY For more information please contact Gray Associates. Email: [email protected]
171%
145% 143%
113%
81%
-50%
0%
50%
100%
150%
200%
Human Services Medical Insurance Coding Specialist
Liberal Arts and Sciences
Electrical and Electronics Engineering
Counseling Psychology
The Fast 5 Programs Year-over-Year Change in January Inquiries
2017 YoY % Change
The Fast 5 Programs: The Higher Education Programs with the Fastest Inquiry Growth
All five of the fastest-growing programs1 grew more than 80%. § At over 170%, Human Services grew the fastest for the fourth consecutive month. § Medical Insurance Coding was also the second-fastest growing the last two month. § The other three programs are new to the list.
1. Includes the 75 programs with the highest volume since January 2012.
617.366.2838 www.GrayAssociates.com 24
GRAY For more information please contact Gray Associates. Email: [email protected]
-88% -79%
-70% -63% -61%
-100%
-50%
0%
Electrical, Electronic and Comm. Eng. Tech.
Computer and Information Sciences,
General
Radiologic Technology
Accounting and Finance
Secondary Education and Teaching
The Slow 5 Programs Year-over-Year Change in January Inquiries
2017 YoY % Change
The Slow 5 Programs: The Higher Education Programs with the Slowest Inquiry Growth
All five of the slowest-growing programs1 shrank more than 60%. § While Electronics Engineering was one of the fastest-growing programs, the technician program is the program
to decline the most.
1. Includes the 75 programs with the highest volume since January 2012.
617.366.2838 www.GrayAssociates.com 25
GRAY For more information please contact Gray Associates. Email: [email protected]
Student Inquiries: The Big 5 Cities
All of The Big 5 fell year-over-year. § New York performed the best this month, but still declined 6% compared to January 2016. § Despite the negative numbers, each city performed better than it did the month and year before.
-27%
-19%
-38% -36%
-30%
-6% -6% -10% -11%
-19%
-50%
-40%
-30%
-20%
-10%
0%
10%
New York, NY Philadelphia, PA Chicago, IL Los Angeles, CA Atlanta, GA
Top Five Cities for Inquiries Since January 2012 Year-over-Year Change in December Inquiries
2016 YoY % Change 2017 YoY % Change
Note: The market for each city is defined as a 15-mile radius around the population center of its CBSA.
617.366.2838 www.GrayAssociates.com 26
GRAY For more information please contact Gray Associates. Email: [email protected]
Agenda
1. Demand Trends: Inquiries, Conversions, and Google Searches
1. National
2. Online and On-Campus
3. Degree and Channel
4. City and Program
2. Job Postings
3. New Data Services
4. Summary
617.366.2838 www.GrayAssociates.com 27
GRAY For more information please contact Gray Associates. Email: [email protected]
Overall Job Postings
Job Postings on employer sites grew 3% in 2016. § Job counts for 2015-16 are not comparable to those for prior years due to changes in data collection.
0
50,000
100,000
150,000
200,000
250,000
300,000
350,000
400,000
450,000
2012 2013 2014 2015 2016
Annual Job Postings Business Administration – National
Employer Websites
-10% +3%
+22%
Source: Burning Glass Technologies, Labor Insight™ Real-Time Labor Market Information Tool, http://www.burning-glass.com 2017.
617.366.2838 www.GrayAssociates.com 28
GRAY For more information please contact Gray Associates. Email: [email protected]
Job Postings: Demand Map
Where are the top locations for jobs? Example: Business Administration
MSAs (Top 5 MSA) Count % of Total Location Quotient Demand Level Index New York-Newark-Jersey City 115,406 9% 1.3 High
Chicago-Naperville-Elgin 71,942 6% 1.7 Very High
Los Angeles-Long Beach-Anaheim 65,914 5% 1.2 Average
Washington-Arlington-Alexandria 50,138 4% 1.7 Very High
San Francisco-Oakland-Hayward 46,385 4% 2.1 Very High
Total 1,287,809
Source: Burning Glass Technologies, Labor Insight™ Real-Time Labor Market Information Tool, http://www.burning-glass.com 2017.
617.366.2838 www.GrayAssociates.com 29
GRAY For more information please contact Gray Associates. Email: [email protected]
Job Postings: Demand Map
Where are the top locations for jobs? Example: Business Administration
MSAs (Top 5 MSA) Count % of Total Location Quotient Demand Level Index New York-Newark-Jersey City 115,406 9% 1.3 High
Chicago-Naperville-Elgin 71,942 6% 1.7 Very High
Los Angeles-Long Beach-Anaheim 65,914 5% 1.2 Average
Washington-Arlington-Alexandria 50,138 4% 1.7 Very High
San Francisco-Oakland-Hayward 46,385 4% 2.1 Very High
Total 1,287,809
Source: Burning Glass Technologies, Labor Insight™ Real-Time Labor Market Information Tool, http://www.burning-glass.com 2017.
617.366.2838 www.GrayAssociates.com 30
GRAY For more information please contact Gray Associates. Email: [email protected]
Job Postings: Job Titles
Sales Representative and Accountant are the most common job titles for business graduates. § However, some jobs may require additional credentials or licenses (e.g., CPA).
Job Titles (Top 10) Count % to Total Sales Representative 67,498 5%
Accountant 61,929 5% Business Analyst 53,757 4% Account Manager 46,255 3% Sales Manager 42,738 3% Staff Accountant 37,422 3%
Accounting Manager 21,828 2% Sales Consultant 19,526 1% Store Manager 15,598 1% Tax Manager 13,328 1%
Total 1,361,178
Source: Burning Glass Technologies, Labor Insight™ Real-Time Labor Market Information Tool, http://www.burning-glass.com 2017.
617.366.2838 www.GrayAssociates.com 31
GRAY For more information please contact Gray Associates. Email: [email protected]
Job Postings: Skill Clusters
The skill clusters most commonly cited are typically related to business, finance, and sales. § 43% of the job postings mentioned Microsoft Office or related office productivity tools.
17%
17%
19%
20%
23%
24%
25%
27%
37%
43%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Sales: General Sales Practices
Business: Project Management
Business: Business Strategy
Business: Business Process and Analysis
Finance: General Accounting
Business: People Management
Customer and Client Support: Basic Customer Service
Finance: Budget Management
Sales: General Sales
Information Technology: Microsoft Office and Productivity Tools
Most Frequently Cited Skill Clusters in Job Postings
Business Finance
Sales Other
Source: Burning Glass Technologies, Labor Insight™ Real-Time Labor Market Information Tool, http://www.burning-glass.com 2017.
617.366.2838 www.GrayAssociates.com 32
GRAY For more information please contact Gray Associates. Email: [email protected]
Job Postings: Employers
In 2016, Oracle had the most job postings related to business administration. § The biggest employers of business graduates include tech, banking, healthcare, and consulting firms.
1%
1%
1%
1%
1%
1%
1%
1%
1%
5%
0% 1% 2% 3% 4% 5% 6%
Employer 10
Bank of America
Amazon.com
Employer 7
Compass Group
Accenture
JP Morgan Chase Company
Employer 3
Employer 2
Oracle
Employers by Volume in Job Postings
Source: Burning Glass Technologies, Labor Insight™ Real-Time Labor Market Information Tool, http://www.burning-glass.com 2017.
617.366.2838 www.GrayAssociates.com 33
GRAY For more information please contact Gray Associates. Email: [email protected]
Agenda
1. Demand Trends: Inquiries, Conversions, and Google Searches
1. National
2. Online and On-Campus
3. Degree and Channel
4. City and Program
2. Job Postings
3. New Data Services
4. Summary
617.366.2838 www.GrayAssociates.com 34
GRAY For more information please contact Gray Associates. Email: [email protected]
Gray’s Google Brand Search Tracker
Gray has begun tracking Google search volume by brand for over 70 brands. § More colleges are competing nationally for online students, which makes brand increasingly important. § Participating brands can track their monthly search volumes compared to a custom-defined peer group.
0 2,000,000 4,000,000 6,000,000 8,000,000
University of California - Los Angeles
Stanford University
Harvard University
University of Phoenix
Ohio State University-Main Campus
Yale University
University of Michigan-Ann Arbor
Grand Canyon University
Emory University
Ivy Tech Community College
Google Keyword Searches (Dec 2015-Nov 2016)
Ten Largest Brands in the U.S.
Source: Data from Google. * Gray currently has Brand search volume data for 70 Brands.
Public, 4 Year
Not for Profit, 4 Year
Public, 2 Year
For Profit, 4 Year
617.366.2838 www.GrayAssociates.com 35
GRAY For more information please contact Gray Associates. Email: [email protected]
Instructional Cost Index
0.00 0.50 1.00 1.50 2.00 2.50
Dental Hygiene/Hygienist
Journalism
Respiratory Care Therapy/Therapist
Dental Support Services and Allied Professions
Environmental Studies
Radiologic Technology/Science - Radiographer
Nursing/Registered Nurse (RN, ASN, BSN, MSN)
Physical Therapy Technician/Assistant
Surgical Technology/Technologist
Electromechanical Instrumentation and Maintenance
Instructional Cost Index National Community College Benchmarking Project
Gray is partnering with the National Higher Education Benchmarking Institute (NHEBI). § NHEBI runs the National Community College Benchmarking Project (400 participating institutions). § NHEBI provides Gray with an Index of Instructional Cost by program for Associate’s Degrees and below. § We strongly encourage colleges to join the study, so they can better understand their costs.
617.366.2838 www.GrayAssociates.com 36
GRAY For more information please contact Gray Associates. Email: [email protected]
Agenda
1. Demand Trends: Inquiries, Conversions, and Google Searches
1. National
2. Online and On-Campus
3. Degree and Channel
4. City and Program
2. Job Postings
3. Summary
617.366.2838 www.GrayAssociates.com 37
GRAY For more information please contact Gray Associates. Email: [email protected]
Key Demand Trends and Observations
§ Overall student inquiries are declining.
§ Online is steadily taking share from on-ground programs.
─ Inquiries for online programs grew 4%
─ Conversions are growing at least 6% year-over-year.
§ Rapid growth in Post-Master’s certificates continues.
§ Inquiries for Human Services and Medical Insurance Coding are up over 100%.
§ The job market is healthy.
§ Microsoft Office is a critical skill set.
§ Gray has added new data to its services ─ Instructional Cost Index to help inform new program decisions ─ Brand Search to track the reach of your school’s brand
617.366.2838 www.GrayAssociates.com 38
GRAY For more information please contact Gray Associates. Email: [email protected]
Questions and Contacts
Please feel free to contact:
Bob Atkins CEO
Gray Associates, Inc.
[email protected] @Gray_Associates
617.366.2836
617.366.2838 www.GrayAssociates.com 39
GRAY For more information please contact Gray Associates. Email: [email protected]
Webcast 2 of 4: Thursday, March 2nd at 2:00 PM EST. Register at GrayAssociates.com
Webcast Series: Best Practices in Program Portfolio Evaluation
617.366.2838 www.GrayAssociates.com 40
GRAY For more information please contact Gray Associates. Email: [email protected]
Upcoming Gray Associates’ Webcast
Please join us next month!
March Webcast (February Results)
Thursday, March 23rd at 2:00 PM EDT